Privacy Policy

1. Information We Collect

We collect several types of information to provide and improve our services to you:

• Personal Identification Information: When you make a purchase, register an account, or contact us, we may collect your name, billing address, shipping address, email address, phone number, and payment details (such as credit card numbers).
• Log and Device Data: When you visit our website, our servers automatically log information provided by your browser. This includes your device’s IP address, browser type, operating system, referring pages, and the dates/times of your visits.
• Cookies and Tracking Technologies: We use cookies, web beacons, and tracking pixels to enhance your browsing experience, remember your preferences, and analyze website traffic.

2. How We Use Your Information

We use the information we collect for various business purposes, including:

• Order Fulfillment: To process transactions, manage payments, and arrange shipping for your Kerautic Professional Nano-silk Keratin After Care Shampoo.
• Customer Support: To respond to your comments, questions, and provide customer service.
• Personalization & Marketing: To send you updates, promotional offers, and marketing materials related to Kerautic hair care products (you can opt-out at any time).
• Website Improvement: To monitor and analyze usage trends to optimize our online store’s performance and user experience.
• Security: To detect, prevent, and address potential fraud, unauthorized activity, or technical issues.

3. Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted service providers to help us operate our business:

• E-commerce Platform: We share data with our website hosting and e-commerce platform provider to power our online store.
• Payment Gateways: Your payment information is securely processed through authorized, encrypted payment gateways.
• Shipping & Logistics: We share your name, phone number, and delivery address with courier/shipping partners to deliver your orders.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

The security of your personal data is important to us. We implement industry-standard administrative, technical, and physical security measures (such as SSL encryption) to protect your information from unauthorized access, loss, or alteration. However, please note that no method of transmission over the internet is 100% secure.

5. Data Retention

When you place an order through our website, we will retain your order information for our internal business records and accounting purposes, unless and until you request that we delete this information.

6. Your Privacy Rights

Depending on your geographic location, you may have the following rights regarding your personal data:

• The right to access and receive a copy of the personal data we hold about you.
• The right to request the correction of inaccurate or incomplete data.
• The right to request the deletion of your personal data under certain conditions.
• The right to withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on this page with an updated “Last Updated” date.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: